Shipping Policy

PositivEarth products/brands

PositivEarth offers worldwide shipping.

Orders will process and ship same or next day (Excluding Sundays & Holidays). You will receive another notification when your order has shipped.

Free standard shipping for all 50 states in the U.S.A. when cart totals $100 or more.

Free standard shipping worldwide when cart totals $400 or more.

We offer flat rate shipping tiers based on cart total.

Shipping times may be delayed due to the ongoing delays in the shipping industry.

Refunds, returns, and exchanges

If you are not entirely satisfied with your purchase, we’re here to help. View our full Returns and Refunds Policy here.

You may return it with your original sales receipt, gift receipt or original packaging slip. We will happily exchange the item or refund your full purchase price.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please Note: An accurate and safe address for delivery must be provided at the time the order is placed. Once an order has shipped, PositivEarth is not responsible for lost or stolen packages confirmed to be delivered to the address as entered for the order. If the tracking indicates the package has been delivered, you would be required to place a new order. (Any discount on the original order would be eligible on a new order.) Please contact the shipping carrier over lost or stolen packages.