Shipping Policy

“Featured” products/brands

Featured and Non-featured products ship separately and incur their own shipping charges below the free shipping amount. 

PositivEarth offers worldwide shipping on “featured” products.

Orders will process and ship same or next day (Excluding Sundays & Holidays). You will receive another notification when your order has shipped.

Free standard shipping for all 50 states in the U.S.A. on “featured” products when cart totals $100 or more in “featured” products.

Free standard shipping worldwide on “featured” products when cart totals $200 or more of “featured” products.

We offer flat rate shipping tiers based on order total of featured and/or non-featured products.

Shipping times may be delayed due to the ongoing delays in the shipping industry.

All other products/brands

We offer U.S. shipping to the contiguous (lower) 48 states.

Orders process in 1-2 business days and ship in 2-4 business days and can expect delivery in 5-8 business days from order date.

Flat rate shipping based on weight is offered (see table below).

Free shipping on all other products/non-featured products when cart totals $200 or more of non-featured products.

Shipping times may be longer than anticipated due to the ongoing delays in the shipping industry.

Refunds, returns, and exchanges

If you are not entirely satisfied with your purchase, we’re here to help. View our full Returns and Refunds Policy here.

You may return it with your original sales receipt, gift receipt or original packaging slip. We will happily exchange the item or refund your full purchase price.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please Note: An accurate and safe address for delivery must be provided at the time the order is placed. Once an order has shipped, PositivEarth is not responsible for lost or stolen packages confirmed to be delivered to the address as entered for the order. If the tracking indicates the package has been delivered, you would be required to place a new order. (Any discount on the original order would be eligible on a new order.) Please contact the shipping carrier over lost or stolen packages.